Frequently Asked Questions

  1. Why does the relevant link not work when I try to view the details of the program?

Dear user, to be able to see the details of the program:

  • Use Internet Explorer version 8 and above.
  • If you are using Internet Explorer version 9, the Compatibility View icon must be enabled.
  • Use the Mozilla Firefox browser.
  • Use the Google Chrome browser.
  1. What should I do to follow-up the unregistered points of the courses that I have registered and participated in through the system?

Dear user, if you encounter this situation, it is necessary to contact the center that organizes that program

  1. What are the steps for registering the retraining certificates that I received before launching the system?

Dear user, to register the points of the obtained certificates, follows the steps below

  • Refer to your retraining report card.
  • Depending on the type of certificate “Educational and research activities, abroad, dossier outside our system before the year 91” register your records through the relevant link.
  • To follow up and confirm the points of the registered records, it is necessary to contact the central unit of your university.